Shipping policy
Shipping Terms
Thank you for choosing HONGKONG SOURCE TRADE CO., LIMITED (hereinafter referred to as "we") for shopping! We are committed to providing you with quality products and services. The following are our terms and policies regarding shipping, please read them carefully before placing an order.
1. Order Confirmation and Shipping
After you successfully place an order and pay, we will confirm your order and start processing it within 7 working days. We will ensure the accuracy and timeliness of the order and arrange shipment as soon as possible after confirmation.
2. Shipping Method
All orders are shipped by sea. Since sea shipping takes a long time, please make sure you provide an accurate delivery address when placing an order and pay attention to possible delays during transportation.
3. Shipping Time
Under normal circumstances, the shipping time for sea shipping is 20 to 40 working days. The specific shipping time may be affected by factors such as weather, customs clearance, and logistics conditions in the destination country/region, so we cannot guarantee the exact arrival time of each order.
4. Shipping and Fees
The shipping cost will vary depending on the weight, size and delivery location of your order. We will display the accurate shipping cost at checkout to ensure you understand all the relevant costs.
5. Order Tracking
Once your order is shipped, we will provide a tracking number, and you can check the latest shipping status of your order through our official website or the website of the relevant logistics company.
6. Customs and Import Taxes
Depending on the policies of different countries/regions, your order may be subject to import taxes and duties. All duties and taxes will be the responsibility of the buyer. We recommend that you consult the relevant customs policies before purchasing to avoid any unnecessary costs.
7. Shipping Delays
In special circumstances (such as holidays, natural disasters, etc.), shipping time may be delayed. We will do our best to ensure that the order is delivered on time, but we cannot be held responsible for delays caused by the shipping company or uncontrollable factors.
8. Contact Us
If you have any questions about the shipping terms or need further assistance, please contact us through the following contact information:
Email: [email protected]
Website: www.sourceshopes.com
Thank you for your understanding and support, we will wholeheartedly provide you with quality products and services!