Privacy Policy

Privacy Policy

HONGKONG SOURCE TRADE CO., LIMITED (hereinafter referred to as "we" or "the company") attaches great importance to your privacy and personal information protection. We promise to strictly abide by relevant laws and regulations to ensure the security of your personal information. The following is our privacy policy on the collection, use, storage and protection of personal information. Please read and understand it before using our services.

1. Information we collect

In order to better provide you with services, we may collect the following types of personal information:

- **Basic information**: such as name, gender, age, contact information (telephone, email address);

- **Billing information**: such as delivery address, zip code, payment information, etc.;

- **Order information**: including the goods you purchased on our website, order number, purchase date, etc.;

- **Website usage data**: We may collect behavioral data about your visit and use of our website (such as browsing history, visit time, page views, etc.) through technologies such as cookies.

2. How we use your information

The personal information we collect is mainly used for the following purposes:

- **Processing orders**: used for confirmation, processing, delivery and after-sales service;

- **Customer support**: used to respond to your inquiries, feedback and provide customer support;

- **Promotion and marketing**: We may send you the latest information, promotions and other information about our products and services by email, SMS or other means. You can choose to unsubscribe from such information;

- **Improving services**: Analyze your usage habits and feedback to optimize our product and service experience;

- **Security and anti-fraud**: Ensure the security of our platform and prevent fraud.

3. Information sharing and disclosure

We promise not to sell or rent your personal information to third parties. We may share your information in the following circumstances:

- **Logistics company**: In order to complete your order, we may need to share the necessary delivery information with the delivery service provider;

- **Legal requirements**: If laws, regulations, court decisions or other governments require us to disclose information, we will provide relevant information in accordance with the law;

- **Partners**: In some cases, our partners may provide related services (such as payment processing, marketing, etc.). We will ensure that they comply with appropriate data protection standards.

4. Data Security

We use industry-standard security measures (including encryption technology, access control, etc.) to protect your personal information from unauthorized access, use, modification or disclosure. However, Internet transmission is not completely secure, and we cannot guarantee 100% security of data transmitted over the Internet. Therefore, please understand and bear the risks at your own risk.

5. Your Rights

You have the following rights to your personal information:

- **Right of access**: You can request to view the personal information we hold about you at any time;

- **Right of correction**: If your personal information changes, you can ask us to update or correct the relevant data;

- **Right of deletion**: In certain circumstances, you can request to delete the personal information we hold;

- **Restriction of processing**: In certain circumstances, you can ask us to restrict the processing of your personal information;

- **Withdrawal of consent**: If we process your personal information based on your consent, you can withdraw that consent at any time.

If you wish to exercise the above rights, please contact us through the following methods.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to collect data about your use of the website to improve your user experience. Cookies are small text files stored on your device that help us recognize your browser and provide customized content. You can disable cookies through your browser settings, but this may affect your normal access to the website.

7. Links to Third-Party Websites

Our site may contain links to other third-party websites. We cannot control the privacy policies of these websites, so we recommend that you read their privacy terms when visiting these websites. We are not responsible for the content or privacy practices of these third-party websites.

8. Privacy Policy Updates

We may update this Privacy Policy from time to time. All updates will be posted on this page and the updated Privacy Policy will take effect immediately. If you continue to use our services after the Privacy Policy is updated, it means that you accept the new Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or need further information about how we handle your personal information, please feel free to contact us at any time through the following methods:

- Email: [email protected]

- Website: www.sourceshopes.com

We will do our best to protect your privacy and ensure that your personal information is properly handled and protected. Thank you for your trust and support for our company!