Terms of service
Terms of Service
Welcome to the website www.sourceshopes.com (hereinafter referred to as the "Website") of HONGKONG SOURCE TRADE CO., LIMITED (hereinafter referred to as "we"), which is dedicated to providing high-quality boy's children's clothing, backpacks, hats, baby clothing and other products to customers around the world. Please read the following Terms of Service (hereinafter referred to as the "Terms") carefully before using our services, which will help you understand your rights and obligations with us.
1. Acceptance of Terms
By accessing, browsing or using our website, you agree to abide by these Terms and all applicable laws and regulations. If you do not agree to any of these Terms, please do not use our website and services.
2. Account Registration
In order to enable you to make purchases, you may need to create an account on our website. When registering, you need to provide true, accurate and complete information, and update your personal information in a timely manner to ensure its accuracy. You are solely responsible for any problems caused by your provision of false or inaccurate information.
3. Product Information
We try our best to ensure that the product descriptions, pictures, prices and other information on the website are accurate, but due to display differences between different devices, the actual product may be slightly different from the pictures and descriptions on the website. All products and services are subject to stock availability and may change at any time.
4. Order and Payment
Order Confirmation: When you submit an order through our website, we will send you a confirmation email. Please note that this does not mean that your order has been accepted. We have the right to cancel or refuse to process an order at any time, especially due to insufficient stock, price errors or other reasons.
Payment Methods: We accept a variety of payment methods, including but not limited to credit cards, debit cards, PayPal, etc. All payments will be processed when the order is submitted, and the order will only be processed after the payment is successful.
5. Shipping and Delivery
Shipping Area: We provide international delivery, mainly to Europe and the United States. Please check the specific delivery range at checkout.
Shipping Cost: Shipping costs vary depending on your region and the selected delivery method, and the relevant costs will be displayed on the checkout page.
Delivery Time: We will process and ship within working days after the order is confirmed. Delivery time may vary in different regions, usually 7-15 working days. The specific delivery time will vary depending on the logistics company and destination.
Duties and Import Taxes: In some cases, international shipments may be subject to customs duties and other import taxes. You are responsible for all related fees, the specific amount depends on the laws and regulations of your country or region.
6. Return Policy
We are committed to providing high-quality products. If you are not satisfied with the purchased goods or the goods you received have quality problems, you can request a return or exchange within 14 days after receiving the goods.
Return conditions: The goods must be unused, unwashed, and the labels and packaging must be intact.
Refund processing: After we check the return and find that it is correct, we will refund the original payment method. The refund may be delayed depending on the processing time of the payment platform.
Shipping costs: The shipping costs of returns must be borne by the customer unless there are quality problems with the goods.
7. Intellectual Property
This website and all its content, including but not limited to text, images, trademarks, logos, software and other materials, are protected by copyright, trademark and other intellectual property laws. Without authorization, you may not copy, modify, disseminate or use the content of the website in any form unless you obtain our prior written permission.
8. User Conduct
When using our website, you agree to comply with all applicable laws and regulations and shall not:
engage in any illegal activity or conduct that may harm our interests or the interests of a third party;
upload, post or disseminate any content that is harmful, harassing, defamatory, obscene, threatening or infringes the rights of others;
access or interfere with the normal operation of the website without authorization.
We reserve the right to take measures, including but not limited to deleting content, suspending or terminating accounts, upon discovery of any violation of the above terms.
9. Privacy Policy
We respect your privacy and are committed to protecting your personal information. For information on how we collect, use and protect your personal data, please refer to our Privacy Policy, which is an integral part of these Terms of Service.
10. Disclaimer
We do our best to ensure that the information on the website is accurate and complete, but we are not responsible for inaccurate information, out-of-stock products, delayed delivery, etc. caused by technical failures, website errors or other reasons.
To the maximum extent permitted by law, we are not responsible for any direct, indirect, incidental or consequential damages caused by the use of this website.
11. Modification of Terms
We have the right to modify, update or change these terms at any time, and the modified terms will be posted on this page. The modified terms will take effect once posted. Your continued use of our website or services after such changes will constitute your agreement to the modified terms.
12. Applicable Law and Dispute Resolution
These terms shall be governed by the laws of the Hong Kong Special Administrative Region. If any dispute arises in connection with these terms or the use of the website, the parties shall first resolve it through friendly negotiation; if the negotiation fails, the dispute may be submitted to the Hong Kong International Arbitration Center for arbitration, and the arbitration award shall be final and binding.
13. Contact Us
If you have any questions about these terms of service or need to know more about our policies, please feel free to contact us at any time:
Email: [email protected]
Website: www.sourceshopes.com
Thank you for choosing HONGKONG SOURCE TRADE CO., LIMITED! We look forward to providing you with quality products and services.